 | Terms And Conditions |  |
| About Us Black Cat Collectables are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at paul@blackcatcollectables.com. |
| Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. NOTE - We show an approx dollar rate on our site to aid your shopping but this is not the rate your credit card company will charge although we try to keep it as close as we can.We accept Visa and Mastercard through paypal. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.We accept the following payment methods:Paypal We have put some information about paypal below, when you purchase an item from our site you can join paypal at the same time or just pay without joining.( when you go through to pay just look for the button that avoids joining ) PayPal deliver one of the most secure payment platforms in the world. After more than a decade as the leader in online payments, we've learned a thing or two about keeping your information safe.We can spot problems before they happenWe use fraud prevention technology that monitors transactions for suspicious activity. We have a team of over 2,000 specialists including former law enforcement officials, working to protect you from fraud and identity theft. To help weed out fraudulent activity, every transaction is reviewed by state of the art models. We ensure users who send or receive large amounts of money have successfully completed our verification system and identity check. PayPal uses state of the art encryptionSafeguarding your financial and personal information is one of our most important priorities. That's why we automatically encrypt all sensitive information sent between your computer and our systems, ensuring your information is kept private.The geeky detailsWhen registering or logging in to our site, we verify that your Internet browser is running Secure Sockets Layer 3.0 (SSL) or higher. Information is protected by SSL with an encryption key length of 168 bits (the highest level commercially available). We store your personal information and ensure it's heavily guarded, both physically and electronically. To further safeguard your debit and credit card numbers and your bank account details, we do not directly connect our firewall-protected servers to the internet. UK Cheque ( PLEASE NOTE PAYMENT BY CHEQUE OR MONEY ORDER MEANS PAYMENT MUST BE RECIEVED AND CLEARED THROUGH OUR BANK BEFORE ITEM IS SHIPPED - ITEM WILL BE HELD FOR 1 WEEK UNTILL PAYMENT IS RECIEVED. )UK Sterling Money OrderCash on Collection ( by arrangement)Please note: The exchange rate given for US Dollars is approx and changes daily - the Rate on this site is currently £1 - $1.50 |
| Shipping And Handling UK Postal charges are: Up to £10 = £1.25 First Class £10 - £50.00 = £3.75 First Class Recorded £51.00 - £100.00 = £6.50 Special Delivery £101.00 - £2999.00 = £8.00 Special DeliveryOverseas Postal charges are: £0.00 - £100.00 = £13.00 International Recorded £101.00 - £2999.00 = £16.00 International RecordedPlease feel free to e-mail or phone with any questions. |
| Delivery Schedule We deliver your order as soon as possible. We will normally send a UK order to you within 5 business days or sooner. International orders are generally received in under 14 days.Items with up to 4 weeks delivery quoted are special orders and can take between 1-4 weeks - we will inform you of despatch |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges All orders have 17.5% VAT is included. |
| Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. All of our products come with a 10 day no quibble guarantee. |
| Reaching Us If you need to reach us, please email us on Sales@blackcatcollectables.com, alternatively, you can call on 01245 600551 (International +44 <phone without first zero>) or fax us on 01245 281361 or write to us at 253 Gloucester Avenue, Chelmsford, Essex, CM29DX England, UK. |
| Privacy Policy Black Cat Collectables do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
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